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Shifts & Locations

Know who’s on shift — and where they last checked in safe.

Workers clock on and off with a single text, overdue shifts escalate on their own, and every check-in and SOS records a last-known location. It’s cover that respects privacy: we never track anyone continuously — a location is only captured when the worker chooses to send one.

How shift monitoring works

Clock on, clock off, and never be forgotten

For teams who work to shifts rather than fixed check-in times.

1

START a shift

The worker texts START (or opens a shift in the app) as they begin, with an optional expected finish time. That’s all it takes to be on cover — no app needed for the text route.

2

The clock is watched for you

While the shift is open, the system keeps an eye on the expected end time in the background. The worker just gets on with the job — there’s nothing to keep tapping.

3

Overdue shifts auto-escalate

If a shift runs past its expected end, it’s flagged overdue and can automatically raise the escalation ladder to check the worker is OK — even if no one was watching the clock.

Overdue → the same escalation ladder as a missed check
4

DONE closes it, no fuss

The worker texts DONE when they finish and the shift closes with no alert. If they never send it and the shift is overdue, escalation has already taken care of raising the alarm.

How escalation works

Straight answer

“Last-known location”, not live tracking

If you came looking for a live map of your team, here’s exactly how location works with us.

Location only when the worker sends it

We don’t follow workers around a map in real time. There’s no background GPS trail and no continuous tracking. Instead, a location is captured at the moments that actually matter: when a worker taps “I’m safe” or “I need help” on a check-in, or when they raise an SOS from the app.

That gives you a reliable last-known location — a map link and what3words — right where it’s useful: attached to the check and included in any escalation alert, so a responder knows where the worker last confirmed themselves.

It’s a deliberate privacy choice. Workers are far more comfortable checking in when they know they aren’t being followed all day — and you still get exactly the location you need, exactly when something’s wrong.

Why teams like it

Oversight without surveillance

Clock on and off by text

START and DONE are all a worker needs. Set an expected finish and an overdue shift raises the alarm by itself.

Location when it counts

A last-known position rides along with each check-in and SOS, so any alert points responders to the right place.

Privacy by design

No continuous tracking and no background trail — location is only ever captured when the worker chooses to send one.

Everyone gets home

Cover every shift, respect every worker

Shift monitoring and last-known location come with every plan. Start Lite with a 14-day free trial.