Instant, no questions
Panic skips every intermediate step and raises the escalation ladder straight away — no grace window, no retries to wait through.
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Panic & SOS
One button, or one text, and help is already on its way.
A worker can raise the alarm the instant they need to — a panic button in the check-in app, or an SOS or HELP text from any phone. It skips straight to escalation, with their location attached, no waiting and no retries.
How panic & SOS works
The fastest way to reach your team
No open check needed — a worker can trigger this at any moment.
1
The worker raises the alarm
From the check-in app they tap the panic / SOS button. Away from the app, they just text SOS or HELP from their phone. Either way, no login, no menu — one action.
2
It escalates immediately
A panic raises an instant escalation — no grace window, no retries, no AI call first. If the alarm came from the app, the worker’s GPS location is captured and attached so responders know where they are.
Straight to escalation — nothing to wait for
3
Real people are alerted
The escalation ladder runs at once, alerting your contacts in order — each having to actively acknowledge — until someone takes ownership. Exactly the same dependable ladder a missed check would trigger.
How escalation worksStraight answer
What about “man-down”?
If you’re searching for man-down protection, here’s exactly what we do — and don’t — provide.
We don’t use a wearable fall-detector — and you may not need one
Not A Lone Worker doesn’t ship a body-worn device that senses a fall or an impact. What we protect against instead is the outcome that matters: a worker who has become unable to respond.
If someone is hurt or incapacitated and can’t answer their scheduled check-in, the check simply goes unanswered. The grace window passes, the reminder and AI call go unanswered too, and the escalation ladder reaches your team automatically — no action needed from the worker at all. That’s how missed-check escalation covers the man-down risk.
It means nothing extra to buy, charge, wear or remember, and it works from any phone. If your risk assessment specifically calls for certified fall-detection hardware, this isn’t a replacement for that — talk to us about your situation and we’ll be straight with you about fit.
Why it works
Simple to reach for, hard to miss
Works from any phone
The SOS and HELP text keywords mean a worker can raise the alarm even without the app — nothing to install to be protected.
Location attached
An app-raised SOS sends the worker’s GPS location with the alert, so whoever responds knows where to go.
Works with
Part of the safety net
Further reading
More on keeping workers safe
BS 8484 and lone worker devices: what the standard covers (and what it doesn't)
BS 8484 comes up in almost every lone worker device conversation — often as a badge with little explanation. Here's what the British Standard actually addresses.
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Lone working and the law: what HSE guidance actually expects
There's no law that bans working alone — but the general duties absolutely apply. Here's what UK health and safety guidance actually expects of employers.