Accessibility

Accessibility statement

We want everyone to be able to use the Not A Lone Worker website. This statement was written on 12 November 2026.

Our target

We aim for this website to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. We have not had an independent audit, and we do not claim full conformance.

What we have checked

As part of the November 2026 redesign of the public website, we checked:

  • Keyboard use. Every page can be used without a mouse, with a visible focus ring, a skip link to the main content, and a navigation menu that can be opened, closed and tabbed through from the keyboard.
  • Colour contrast. Text and interface colours were chosen to meet AA contrast ratios on the dark background. Status is never shown by colour alone.
  • Screen-reader labels. Pages have one main heading and a logical heading order, images have text alternatives, form fields have labels, and tables have captions and header cells.
  • Reduced motion. If your device asks for reduced motion, animations and scroll effects are switched off.
  • Small screens. Pages were checked from 320 pixels wide upwards for content that overflows or is cut off.

Known limitations

  • The customer console (the app behind sign-in) has not yet been audited against WCAG 2.2 AA. It may contain barriers that this statement does not cover.
  • The product tour uses screenshots of the console with example data. Each has a text description, but the images themselves are not interactive.
  • Some downloadable templates (Word and PDF) on our resources page have not been tested with assistive technology.
  • We have not tested every combination of browser and assistive technology.

Tell us about a problem

If you find something you cannot use, or you need information in a different format, email hello@notaloneworker.com with the page address and what happened. Tell us what device, browser or assistive technology you were using if you can. We will read every report and tell you what we can do.

If you are not happy with our response, the Equality Advisory and Support Service (equalityadvisoryservice.com) can advise you.

Provider: TNS 365 Limited, company number 11151109. Statement date: 12 November 2026.